Take a look at the submenu options

6 thoughts on “Troubleshooting”

  1. Hi, I have a profile for while I’m at work. I set up two “Task and Event”s: one for when my Work’s WiFi becomes available, activate the Work profile and one for when the work WiFi becomes unavailable to activate my” Normal” profile. However neither event is working. My phone’s wifi is always on and when I get to work I have double-checked that my work wifi is available and my phone has connected to it. What am I doing wrong/missing?

    1. Hello

      To help me resolve your issue more effectively, I kindly request that you provide me with your current settings. Follow these steps to send me the necessary information:

      1. Open the Sound Profile app.

      2. Tap the menu icon (at the top-left corner)

      3. Select Settings.

      4. Tap Send Me An Email.

      5. Allow the app to automatically attach your settings file.

      In that email, please explain your issue again so I can clearly recall the details (I receive numerous emails from various users).

      Once I receive this information, I can thoroughly investigate your issue and provide a prompt resolution. Thank you for your cooperation.


  2. This app no longer compatible with your device. Contact the developer for further info

    Oh please?
    Igot 2 phone use this and both say not compatible

    Redmi Note 10 Pro (sweet)
    Redmi Note 12 Pro 5G (Ruby)

    1. Hello
      I am periodically forced by Google to update the app using the latest Android libraries and tools. Those tools are improved by Google for better performance (security, battery use…). As they progress in the new versions of Android, the previous ones start to become obsolete. So, with the current libraries, the minimum version of Android is Android 9-Pie. If you are using an older device then the app will not be available in Play Store. Keep in mind that the latest version of Android is number 14, so it is a long way from 9 to 14.
      Sorry for the inconveniences.

  3. Not sure if I am missing the obvious… but was hoping to see a ‘review screen’.. that showed current settings times basically.
    And would it not make sense to have the profiles in chronological order.. with the transition time shown… with an option to edit current settings.. rather than start over again each time…
    Also show which profile is currently active.. based on the current time of course… that would be really useful…

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