Sound Profile help page

Check this help site for Sound Profile. Look a the menu and see the different options.

On mobile devices, open the menu tapping on the three lines icon at the top.

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Thanks for the web translation to:

  • Toni

58 thoughts on “Sound Profile help page”

  1. Your app is amazing. Thanks for your work.

    Running Android 11 on a Samsung A71. When the schedule changes profiles the phone vibrates. Is there a way to stop this?

    1. Hello

      Please, send me your settings using the Contact Me option of the Sound Profile main menu. In that email tell me your issue so I can remember it (I receive many emails from many users).

  2. I recently changed my phone from Samsung A3 to Xiaomi Redmi Note 9 Pro and I’ve noticed that when using this App after change to another profile some permisions on the phone (for different applications) are erased and set to no premission. Is this something to do with the Sound Profile or should I look for another reason of this behaviour?

    1. Hello Amfionfan
      Sound Profile is not able to do that. If fact, non app is able to do that. Must be some issue with your new device. I would recommend rebooting the device. Try also to uninstall and install again Sound Profile.
      If you need any more help or if you want to share something extra with me, please do it by mail at corcanoe@gmail.com
      Thanks

  3. While not quite as handy as a widget, this is a reasonable solution. Thanks for the information!

  4. Would it be possible to add an option to the widget to set a timer on activation? I’m seriously considering switching to your app from one I’ve used for years but the developer has abandoned it. The best feature is being able to tap the widget and then select an amount of time for the silent profile I use. Then it would automatically return to normal when time is up. I know I can program a widget for a specific amount of time but it’s handy to tap and set a time I choose at that moment because it’s much more flexible.

    1. Hello Chris
      It is not available as a widget, but if you open the full app you can do something similar. To enable this feature follow these steps:

      Open SoundProfile, open the Menu and tap on Settings.
      Expand the “Main screen settings” section.
      Be sure the option “Show ‘Activate until a certain time'” is checked.
      Save.

      Go back to the main screen.
      From now on you will see a clock icon in each profile.
      If you click on it, the app will ask you the time limit for this profile. So select a time (or use the +10 minutes or +30 minutes buttons).
      You need to select also which profile will be activated after that time.
      For example, activate Meeting until 10:30 and then activate Normal.

      You are also able to set instead of the profile, the option “Return to Automatic Scheduler”. This means that after that time, the app will activate the profile according to the Scheduler (all this in case the Automatic Scheduler is enabled).

  5. Hi, this app is amazing!!

    Would it be posible to add a power mode setting for the sound profiles?

    It would be super handy as it would allow me to save battery while I sleep and while I am away.

    I know that changing the power modes can quite often interfere with sound profile running in the background but I have removed sound profile from all power saving lists and all optimisation lists. When I manually change the power mode it still runs fine.

    Thanks, Elliot

    1. Hello

      Let me add that to my long Suggestion list.
      Thanks for the idea. Let’s see how many people agree with this idea.

  6. I can’t turn off the app. Want to be able to turn off and in a simple way see if it’s turned off or on.
    It seems to turn on no matter what I do…

    1. Hello Lisa
      To disable the app just go to the Settings screen and untick the first option on the top.
      Save.

  7. Why is the extender app no longer needed and should be uninstalled? Doesn’t it still have features that are not in the main program, such as geofencing?

    1. Don’t worry. The main app does it all now. I could merge both apps. So now you can uninstall the Ectender.

  8. Hi

    Very recently the persistent icon in the notification area at the top of the screen, showing which mode is active, has disappeared. I don’t recall changing anything – is there anything I can do to bring it back?
    Thanks
    Fred

      1. Yes, thanks. I already found that (Android) setting – it was already On, and still is, but still no notification bar icon appears (except when the app is on Silent, when the Android silence notification shows, but at the right of the notification bar).

        1. Hello

          Please, send me your settings using the Contact Me option of the SoundProfile main menu. In that email tell me your issue so I can remember it (I receive many emails from many users).

  9. Hey, this is the most amazing and the more sophisticated sound management app I have ever used on my phone, I absolutely love this app and am a pro user. There are just a couple things that I would really like to see added to the app. For example, when I try to set up a mobile data state change in one of my profiles it says that it is not compatible with my release of Android yet if I say hey Google turn off or on my mobile data it can, I would really like to see some way for the app to be able to change mobile data state (I am on the latest android release using a galaxy A51).

    Also I would really like to see a much larger menu for tasks and events (larger than the very small menu that can change limited settings without changing the activated profile), for example I would really like to set up whenever I leave my home zone it automatically turned my mobile data on and whenever I come in range of my home zone it turns it off, I know that tasks and events can activate different profiles but I don’t want to have to mess around making lots and lots of different profiles for every different location I’m, I did notice that there was a very small limited menu for tasks and profiles where it could change the absolute minimum without activating your profile but a full setting just like the settings we have for designing each profile would be much appreciated.
    Thanks again Elliot

    1. Hello Elliot

      Thank you very much for your words. Let me answer to your questions:

      1. Why is Google Assistant able to toggle mobile data state and Sound Profile is not?
      Because it is “Google”. They do what they want but they limit small developers more each time. Nothing I can do.

      2. More options for the “Quick settings” option of Tasks&Events
      What exact options do you need there? Remember, that data toggling is not allowed, and now Wifi toggling is not either. Each day we are having more restrictions from Google.

      Thanks for your feedback

      1. Dang, google is really ruining all small developers options, if data and wifi toggling are both disable then I guess there isn’t really anything that I need there, though having more options would be nice for the future.

        Just an idea but would some sort if system that dictated a command directly to Google assistant work? It would bypass all of Google’s restrictions.

        Thanks very much for you speedy reply and congratulations on making such an amazing website and app.

        Thanks, Elliot

        1. Sorry Elliot. The Assistant will not accept commands like that from other apps.

  10. My Samsung Galaxy S7 no longer works and does not even boot up so I just purchased a new Samsung S20 and downloaded the app and the Pro Key, but I still only see the trial features. How do I captivated the Pro Key that I purchased several years ago.

    1. Hello Rick

      That is controlled by Google PlayStore but I can help you check the normal issues most people have.
      First be sure you use the same google account now than the one you used when you bought the app. That account must be the one set in the Google PlayStore app.

      Then, if you open the free app and see in the title “SoundProfile Pro” it means you are Pro and you don’t need to do anything else.

      If you see “SoundProfile Lite” then try to search for the Pro key in PlayStore. It should let you install it without paying anything.
      If it is already installed, then uninstall it and install it again (without paying anything).

      Do this and let me know your results.

      By the way, if you have made a backup-restore using any restoration system, then just try to uninstall “SoundProfile Pro Key” and install it from the PlayStore because the Key must be installed from PlayStore to be valid and not from any other external sources.

      Another hint:
      Sometimes there is an error in Google Play so it wrongly thinks that you haven’t paid. So it is also good to clean Google Play cache:
      Open your Android settings
      Go to Apps
      Select Google Play
      Storage and cache
      Clean cache
      Then try again

      1. That worked thanks! I had to change the Google account. To restore from backup, I assume I would have to insert my old card in my new phone?

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  13. Hi, since a few weeks ago my WiFi is turned off every morning when changing from night to normal profile.
    I have changed the option for WiFi in normal from no change to on, but same situation. Any ideas ?
    I’m using the same Samsung S9 for 2years

    1. Hello

      Please, send me your settings using the Contact Me option of the SoundProfile main menu. In that email tell me your issue so I can remember it (I receive many emails from many users).
      Tell me also the exact profile name you are using for these testings.

  14. The extended notification profiles don’t appear in the notifications panel unless you click on a down arrow. Galaxy S20 5G, and it didn’t work on my LG Stylo 4+, either.

    1. Android collapses notifications when there are many notifications being displayed. If you want to expand it you need to press on the down arrow. If there are not many notifications, then it should be displayed directly expanded. Sorry, that is not something I can control.

  15. Hello. Is there a default profile? Whenever I restart my phone, it seems to go into my night profile, which I have scheduled for pm hours. But thus happens whenever I restart, regardless of the time of day. Thanks!

    1. Hello Jeff
      When the device is restarted, the app activates the profile according to the Scheduler. If you have set only one interval (let’s say at 8:00 pm, profile Night) then it will only use that one.
      I recommend setting another scheduler interval, for example, at 8:00 am, profile Normal. This way, if you restart your device at night, profile Night will be activated, but if you restart your device during the day, then Normal will be activated.
      Remember you can have several Scheduler intervals, like Home, Work, Lunch… For more info about the Scheduler, please take a look a this page:
      http://corcanoesoundprofile.ovh/scheduler-automatic-planner/
      Thanks

  16. On the s20fe, when set to anything but normal, no incoming call shows up on screen. Even ones set in a profile!

    1. Hello.
      To ask questions or to report errors, please send an email directly to the developer at corcanoe@gmail.com
      You will receive help shortly.
      Using these reviews I am not able to get the detailed information I need.
      Thanks

  17. I previously purchased the Pro version, but just got a new phone. How can I transfer the version I already have to the new phone?

    1. That is controlled by Google PlayStore but I can help you check the normal issues most people have.
      First be sure you use the same google account now than the one you used when you bought the app. That account must be the one set in the Google PlayStore app.

      Then, if you open the free app and see in the title “SoundProfile Pro” it means you are Pro and you don’t need to do anything else.

      If you see “SoundProfile Lite” then try to search for the Pro key in PlayStore. It should let you install it without paying anything.
      If it is already installed, then uninstall it and install it again (without paying anything).

      Do this and let me know your results.

      By the way, if you have made a backup-restore using any restoration system, then just try to uninstall “SoundProfile Pro Key” and install it from the PlayStore because the Key must be installed from PlayStore to be valid and not from any other external sources.

      Another hint:
      Sometimes there is an error in Google Play so it wrongly thinks that you haven’t paid. So it is also good to clean Google Play cache:
      Open your Android settings
      Go to Apps
      Select Google Play
      Storage and cache
      Clean cache
      Then try again

  18. I have a Redmi Note 9 Pro.
    Android 10.
    I have installed Sound Profile and purchased the Automatic Scheduler upgrade.
    My issue is that when in the ‘vibrate only’ profile, message / WhatsApp notifications are still audible.
    Can you advise?
    Thank you

    1. Hello

      Please, send me your settings using the Contact Me option of the SoundProfile main menu. In that email tell me your issue so I can remember it (I receive many emails from many users).

  19. Hi, I have some paid subscriptions for this app and just changed to a new phone (Note 20), how can I copy my setting to the new phone? Thank you

    1. Hello

      Do a BackUp using the BackUp option of the Menu (more options).
      The backed up files are copied to the next folder:
      internal-memory/SoundProfile/BackUp

      You can copy that folder to wherever you want.
      To restore it back, just copy it to the same location and do a Restore from the app (app Menu –> More options)

      Hint: If you cannot find that folder in a new device, then just do another BackUp in that device and the folders will be created. You only need to overwrite them.

  20. Question
    I woukd like to activate a profile that would stay active for 1 hour every time i activate it, and after 1 hour would revert back to my “normal” profile. I know i can set TIMER when selecting profile, butcid like one that has predetermined time setting

    Example, “silent-during-church-1-hour”, so i could just select it, and i one hr it goes back to normal. I want it moreso for my WUFES phone, she cant stand even setting the scheduler! Thanks
    From nick, long time user of profiles

    1. Yes, of course.
      You need to create a widget on your homescreen to automatically activate a profile for a specific amount of time. After that time SoundProfile will automatically activate another profile on your choice. Very simple and quick. In just on tap you get all you need.
      Read this help page completely. It talks about that timmed profile:
      http://corcanoesoundprofile.ovh/widgets/

  21. I had an issue with the status bar icons. I’ve fixed it. I uninstalled and reinstalled. The status icon appears now.

    1. That was the easy way. You could also create a backup (app menu >> more options >> backup) and then reinstall it and restore the backup (app menu >> more options >> restore). For more info corcanoe@gmail.com

  22. I love this app. However, just this week, the icon on the status bar is gone. I used to be able to glance at my phone’s status bar and see what sound mode I was in. I can’t find anything in the settings. How do I have your sound icon appear in the status bar? Thanks.

  23. Hi. I am a long time pro user and all has worked well until a few weeks ago, when apps started disrespecting my night time profile which is set to turn off vibrate. I also tried to add the do not disturb options, but to no avail. Any ideas? S9 OS 10.

    1. Hello

      Please, send me your settings using the Contact Me option of the SoundProfile main menu. In that email tell me your issue so I can remember it (I receive many emails from many users).

  24. I’ve started receiving an error message when changing profiles (unlimited profiles subscription) on my Note 10+ saying:

    ActivarTetheringNuevo
    java.lang.SecurityException
    ConnectivityService: Neither user
    10439 nor current process has
    android.permission.TETHER_PRIVILAGED.

    Sometimes it will still switch profiles, but sometimes it won’t.

    1. Hello

      Please, send me your settings using the Contact Me option of the SoundProfile main menu. In that email tell me your issue so I can remember it (I receive many emails from many users).

  25. Hello, my OnePlus 7 Pro phone running Android 10 has the extra option of Sms ringtone in the notifications settings of the phone, would it be possible to add this to the ringtones section in the profile options? As right now the profile selector is changing this ringtone making my SMS notification the same as system notifications.

    Thanks!

    1. Your OnePlus is running a non standard version of Android. So all those fancy features you have there for SMS are not available for the rest of Android devices. OnePlus do not provide extra tools for developers to control that.
      SoundProfile changes the default notification ringtone, please take a look at this page: http://corcanoesoundprofile.ovh/tones/

  26. Is there a subscription option to unlock all features for a 1 time fee? I dont like subscription based models

    1. Hello

      The Pro Key app is a just one time payment that covers all the features until november 2019. But that Pro Key is going to be removed from Play Store soon. If fact, you are not redirected to the Pro Key from SoundProfile in anyway. You just saw it in Play Store. Of course, all Pro Keys bought will still work in the future and will be still available for users that already bought it, but it will not be available for newer users.
      The idea is to make users buy cheaper but yearly Subscriptions instead of a more expensive but just one time payment Key.
      So, right now if you have the Pro Key then you are fine, but you do not have available the newer features that maybe releases in the future and since november 2019, like the option to dial numbers after a profile activation and the option to communicate with Automation apps (like Tasker, Automateit, Macrodroid…).
      In case you need a new feature in the future, then you would need to purchase the according subscription for it.
      If you need extra information, just let me know.
      This is the link to the Pro Key in Play Store: https://play.google.com/store/apps/details?id=corcanoe.sound.profile.pro

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